Refund Policy

Last Updated: October 2026

At Liora India, we want you to be happy with your purchase. If you receive a product that is eligible for return or exchange, please contact us within 7 days of delivery.

Eligibility for Return or Exchange

A product may be eligible for return or exchange if:

  • The request is made within 7 days of delivery.
  • The product is unused and unworn.
  • The product is in its original condition.
  • Original tags, packaging and accessories are intact.
  • The product has not been damaged, washed, altered, or stained.

Non-Returnable Items

Returns or exchanges may not be accepted for products that:

  • Have been worn or used.
  • Have been washed or altered.
  • Are damaged after delivery due to customer handling.
  • Are missing original tags or packaging.
  • Are returned after the applicable return period.

Size Exchange

If you have received the wrong size or require a size exchange, please contact us within 7 days of delivery.

Size exchanges are subject to product availability.

Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with:

  • Your Order ID
  • Clear photographs/videos of the product
  • Details of the issue

Our team will review the request and provide the appropriate resolution.

Refunds

Once an approved return is received and inspected, we will process the applicable refund.

The refund will be made through the original payment method where possible.

The time taken for the refund to reflect in your account may depend on your bank or payment provider.

Return Shipping

Return shipping arrangements may vary depending on the reason for the return.

Please contact our customer support team before sending any product back.

How to Request a Return

To request a return or exchange, contact:

WhatsApp / Call: +91 9220806591
Email: liorabusiness2026@gmail.com

Please mention your Order ID for faster assistance.